September 2025
CyberSentriq Product Updates
Your feedback drives the CyberSentriq (formerly TitanHQ & Redstor) roadmap. If there’s a feature you’d love to see, let us know. We’re listening.
Product Highlights From The Last 6 Months
CyberSecurity
This quarter, we strengthened our email security and security awareness training solutions with enhanced functionalities.
Email Security Enhancements
Social Engineering detection and protection
More powerful and advanced social engineering detection powered by Natural LanguageProcessing (NLP) added to PhishTitan. Our NLP is interpreting email intentions and blocking new, sophisticated phishing attacks.
Outlook Add-In Enhancement
This release allows users to report phishing simulations to identify vigilant users. This includes a pop-up message to confirm.
What’s new:
- Report Spam: In addition to reporting phishing and safe (previously called “clean”) emails, users can now report spam directly from Outlook.
- Instant positive feedback: When users correctly identify and report phishing training emails (lures), they’ll receive immediate positive reinforcement.
- Behavior tracking: Positive reporting behavior is now captured and tracked in the SAT/Phishing solution, helping teams measure and celebrate progress.
- Improved experience: A refreshed design with new icons and clearer feedback messages makes the add-in easier and more intuitive to use.
- New Report Manager for Security Awareness Training available for End Customers - Customers can now view or download in PDF format metrics around user SAT compliance and the campaigns they have been enrolled in.
- New Content Manager - This feature allows customers upload their own Video and PDF training material for inclusion in their SAT campaigns.
- In addition to these excellent features there have been multiple UX enhancements, these include:
- New Campaign Creation user interface available in Phishing Simulation and Security Awareness Training
- Clickable customers and user lists when creating campaigns
- New table component allowing resize, reordering of columns as well as choosing which columns to view
Read more: Security Awareness Training Release Blog
Enhanced End User Configurations
Users now have more flexibility to manage unwanted emails with the ability to release or block them themselves, such as marketing emails.
Bulk upload
Admins can now bulk upload to the allow/block list with a CSV
DMARC Bypass
Allow MSPs to bypass DMARC by adding IP exceptions, which reduces the number of emails that customer admins have to release from quarantine.
Stealth/Monitor Mode
When enabled, Stealth mode lets MSPs see how effective email security is for a customer without impacting end users, such as not adding banners to emails, which is helpful in trials.
Read more: Phishing Simulation Release Blog
Enhanced Remediation Control
This quarter, we strengthened our phishing protection solution with enhanced remediation functionality. Admins now have more control over where to send remediated emails. By default, remediated emails are sent to the Junk Email folder. Admins now have the option to send remediated emails directly to the Deleted Items folder.
Roles & Permissions
We’ve improved role-based access controls to include email obfuscation for read-only roles.
Read more: Email Security Release Blog
MSP Platform Branding
We recently introduced MSP Branding to the TitanHQ cybersecurity platform, a powerful new feature designed to help your MSP business stand out and strengthen customer trust.
MSP Branding automatically applies your display name and logo across the entire Platform. With a single click, your brand is instantly propagated to all solutions, making it easy to reinforce your identity, showcase value, and stand out from competitors.
With MSP Branding, you can now:
- Apply custom branding across the platform
- Set a unique display name
- Upload your brand logos
- Personalise email security banners
Read Release Notes: Platform Release Blog
Data Protection and Recovery
Recover to a different account - M365 & GWS
Users can recover Exchange, OneDrive, Gmail or Gdrive accounts to different accounts – great for when admin needs to recover ex-employees data to their line manager.
Entra ID Backup Enhancements
The Entra ID Backup solution is now market leading, with a comprehensive coverage of protection, relationship recoveries, bulk recoveries & filtering.
- Relationship recoveries
- Bulk recoveries
- Filtering options
Entra ID Backup protects users, groups, admin units, roles, and enterprise apps.
Microsoft 365 Backup – Restore to an Alternate Mailbox.
Admins can now recover Exchange, OneDrive, Gmail, or Google Drive data into a different account. Perfect for moving an ex-employee’s files to their manager without any fuss.
Azure VM Backup – introduction of VM policies and support for multiple daily snapshots
Take control with new VM policies and support for multiple daily snapshots: more flexibility, more recovery points, less stress.
RedApp - ConnectWise PSA integration
Streamline your operations with our new ConnectWise PSA integration—sync tickets and updates automatically, cutting manual effort.
RedApp – Improved error handling and notifications
Errors shouldn’t leave you guessing. Expect more precise explanations and smarter real-time notifications to keep you on top of issues.
RedApp – Global search
No more hunting around. Global search in RedApp makes finding users, tenants, or accounts quick and effortless.
RedApp – AI Error Handling (RIA)
Say hello to RIA (Redstor Intelligent Assistant). Our AI-driven error handling helps you troubleshoot instantly, with clear guidance on how to fix problems.
Read More Product Updates - Redstor Community
Launch of New Bundles
This quarter, we were delighted to launch our new CyberSentriq bundles to all TitanHQ and Redstor legacy customers. These bundles bring even more value to our customers.
CyberSentriq bundles combine multi-layer email protection (MX & ICES), Microsoft 365 Backup, phishing defence, and user training into robust cloud-native solutions. Built for MSPs, IT teams, and growing businesses, our bundles strengthen your defences while keeping management simple and scalable.
Don’t miss out, take a closer look at the new CyberSentriq bundles designed to give your business an edge today. Sign up for a demo or discovery call with one of our CyberSecurity experts.
What’s Next
CyberSecurity
We’ve been listening to your feedback, and some exciting new features are just around the corner. Here’s your first look at what’s in the pipeline:
- MX Integration – Integration of Secure Email Gateway & ICES into the Platform, which combines MX record–based routing with pre-inbox threat detection. This is backed by advanced API-level protection through the ICES component.
- PhishShield Enhancement – leverages customer data to improve efficacy rates for each customer.
- Security Awareness Training – The next generation of Secure Awareness Training is on its way, featuring content enhancements and AI-driven auto-lure generation.
- API – Opening up Public API access for seamless partner and technology integrations.
Data Protection and Recovery
SharePoint, OneDrive & GDrive permission recovery
When recovering SharePoint admins can choose to restore permissions & shareable links reducing the RTO and ensuring seamless recovery.
Smarter Error Messages and Enhanced Reporting – Planned for Q3
Partners & customers can now create, configure & schedule email reports from the RedApp for M365 Backup. We are also introducing expanded error messaging, which provides more detailed information to the customer and keeps everyone in the loop automatically.
RedApp – Introduction of standard operational reports, directly to your inbox.
Stay informed with operational reports delivered directly to your inbox. No extra clicks needed.
Enhanced error handling – making day-to-day admin easier.
We’re making day-to-day admin easier with even sharper error handling and more precise guidance for fixes.
Machine backup – Expanded hypervisor support.
More environments, more protection. Expanded hypervisor support is on the way for machine backup.
Machine backup – Extended OS support
We’re adding broader support for both Windows and Linux operating systems, providing you with even more flexibility in protecting your machines.
Integration
Platform Integration
To be released in Q4, Users will be able to switch between the data protection platform, the email security platform & the partner portal seamlessly.
Your input shapes the future of CyberSentriq (previously TitanHQ & Redstor). Have a feature in mind? Tell us what you’d love to see next, we’re building our solutions and features with you in mind