Protect Customer Data Beyond Native Microsoft Retention
CyberSentriq Backup & Recovery helps MSPs protect Microsoft 365 data, reduce recovery uncertainty, and give SMB customers confidence that business-critical information and identity configurations can be restored when something goes wrong.
It helps partners move the customer conversation from basic backup to cloud resilience. That means protecting the data customers use every day, as well as the identity layer that controls who can access it.
For SMB customers, the outcome is simple: emails, files, collaboration data, users, groups, roles, permissions, and access policies are protected and recoverable. For MSPs, the service becomes a repeatable way to deliver restore confidence across Microsoft 365 environments.
Independent Microsoft 365 And Entra ID Backup for Restore Confidence
CyberSentriq Backup & Recovery protects business-critical Microsoft 365 data and Entra ID configurations with secure cloud-to-cloud backup and rapid recovery.
For Microsoft 365, CyberSentriq helps protect data across Exchange, SharePoint, OneDrive, Teams, OneNote, and more. For Entra ID, CyberSentriq helps protect users, groups, roles, permissions, Conditional Access Policies, Intune configurations, licenses, group memberships, and identity relationships.
Microsoft provides powerful cloud productivity and availability. CyberSentriq strengthens customer resilience by helping MSPs protect what Microsoft 365 customers remain responsible for: their business data, identity configurations, retention needs, recovery readiness, and continuity planning.
For SMBs, this means less risk of permanent data loss, identity disruption, or access failure. For MSPs, it means a stronger managed resilience service that is easy to attach to Microsoft 365 customers.
Fast Recovery. No Disruption
Backups completed every day. Powering automated backups at scale, trusted where downtime isn’t an option.
Microsoft recycle bins retain data for 93 days; we ensure indefinite recovery with unlimited retention.
M365 & Entra ID seats protected daily
Zero Downtime. Users access files instantly while restores run in the background, reducing downtime from hours to seconds.
Microsoft Keeps the Service Running. You Still Need to Protect the Data and Identity Layer.
Microsoft 365 provides productivity and platform availability, but that does not protect customers from every data loss or identity recovery scenario.
Emails can be deleted. Files can be overwritten. SharePoint content can be changed. Teams data can be lost. Accounts can be compromised. Ransomware can encrypt synced files. Retention settings may not meet every recovery or compliance need.
The same risk applies to identity. Users, groups, roles, permissions, Conditional Access Policies, and other Entra ID configurations can be deleted, changed, misconfigured, or compromised. When identity is affected, users may lose access, security controls may weaken, and business operations can be disrupted.
That is where the shared responsibility model matters. Microsoft provides the platform. Customers remain responsible for protecting their data, configurations, access settings, and recovery readiness.
CyberSentriq helps MSPs close that responsibility gap with independent backup and recovery for Microsoft 365 data and Entra ID.
Why Microsoft 365 And Entra ID Recovery Matters Now
Microsoft 365 is one of the most important platforms in the SMB environment. It holds communication, files, collaboration data, and business-critical workflows. Entra ID sits underneath that environment as the identity foundation that controls access to Microsoft 365 and connected applications.
That makes both data and identity high-value targets.
Customers often assume Microsoft 365 data and identity settings are automatically recoverable in every scenario. In reality, native tools may not cover every backup, retention, ransomware, misconfiguration, rollback, or long-term recovery need.
Accidental deletion, ransomware, compromised accounts, insider activity, identity misconfiguration, policy changes, and retention gaps can all disrupt operations.
CyberSentriq helps MSPs give customers a clearer answer to two critical questions:
- Can we recover the data our business depends on?
- Can we recover the identity settings that control access to that data?
The MSP Challenge: Sell Restore Confidence, Not Just Backup
Backup is only valuable when recovery works.
MSPs need to help customers understand that Microsoft 365 backup is not just about storing copies of emails and files. It is about keeping the business recoverable when deletion, compromise, ransomware, outage, or misconfiguration affects productivity.
Adding Entra ID changes the conversation. It allows MSPs to protect not only the data inside Microsoft 365, but also the identity layer that governs users, access, roles, policies, and permissions.
CyberSentriq Backup & Recovery helps MSPs sell a stronger outcome: restore confidence across both data and identity.
That means customers know what is protected, how recovery can happen, and how the MSP can respond when something goes wrong.
How CyberSentriq Backup & Recovery Works
CyberSentriq creates secure, automated backups of Microsoft 365 data across core workloads. Backup data is stored independently outside Microsoft infrastructure and protected with secure, encrypted cloud storage.
When recovery is needed, MSPs can restore granular items such as emails, files, mailboxes, folders, and collaboration data, or support broader recovery scenarios depending on the incident. InstantData™ technology helps provide fast access to business-critical data to reduce downtime and disruption.
CyberSentriq also helps protect Microsoft Entra ID by backing up identity data and configurations such as users, roles, groups, permissions, Conditional Access Policies, Intune configurations, licenses, group memberships, and relationships.
Change tracking, audit logs, and version history help MSPs understand what changed and support recovery after accidental or malicious modifications.
Together, Microsoft 365 backup and Entra ID recovery help MSPs deliver a more complete resilience service for cloud-first customers.
Key Capabilities
Full Microsoft 365 workload protection
Back up business-critical Microsoft 365 data across Exchange, SharePoint, OneDrive, Teams, OneNote, and more.
Entra ID backup and recovery
Protect the identity layer behind Microsoft 365, including users, groups, roles, permissions, configurations, licenses, group memberships, and identity relationships.
Conditional Access Policy
Back up and recover key Entra ID security and device management configurations.
Immutable off-site backup storage
Store protected backup copies outside the primary Microsoft environment with tamper-resistant backup architecture.
InstantData™ recovery
Give MSPs fast access to business-critical Microsoft 365 data so customers can reduce downtime during recovery.
Granular data and identity restore
Recover specific emails, files, mailboxes, folders, users, attributes, roles, permissions, and identity relationships when targeted recovery is needed.
Identity change tracking and version history
Track, compare, and review Entra ID configuration changes so MSPs can identify what changed and support faster recovery after mistakes or compromise.
Malware detection
Detect malware within backup data to support safer recovery after ransomware or cyber incidents.
Centralized reporting and recovery visibility
Give MSPs clear visibility into backup status, identity changes, recovery readiness, and service outcomes across customer environments.
Common Customer Risk Scenarios
A user deletes a critical folder
CyberSentriq helps MSPs recover lost files or folders without relying only on native retention.
Ransomware affects synced cloud files
Protected backup copies help MSPs restore clean data after malicious encryption or compromise.
An employee leaves the business
Data, group memberships, permissions, and access history may still need to be retained, reviewed, or recovered after account changes.
A Conditional Access Policy is misconfigured
A policy change can lock users out, weaken security controls, or disrupt access. CyberSentriq helps MSPs recover key identity configurations.
A privileged account is compromised
Attackers may change roles, permissions, or group memberships. CyberSentriq helps MSPs identify changes and restore affected identity data.
A customer needs audit-ready retention
CyberSentriq supports longer-term data protection, identity visibility, and reporting for compliance needs.
Microsoft 365 is unavailable
Customers may still need access to business-critical data during service disruption.
How MSPs Can Package This Service
CyberSentriq Backup & Recovery for Microsoft 365 Data and Entra ID can be packaged as a managed cloud resilience and restore readiness service.
An MSP service package could include:
- Microsoft 365 backup setup
- Exchange, SharePoint, OneDrive, Teams, and OneNote protection
- Entra ID backup setup
- User, group, role, permission, and policy protection
- Conditional Access Policy and Intune configuration recovery support
- Backup monitoring
- Identity change tracking
- Granular restore support
- Ransomware recovery planning
- Retention policy review
- Recovery testing
- Customer reporting
- QBR-ready restore readiness insights
For SMB customers, this becomes a clear outcome: Microsoft 365 data and identity settings are protected and recoverable.
For MSPs, it becomes a recurring resilience service that attaches naturally to Microsoft 365-heavy customer environments.
Microsoft 365 Availability Is Not the Same as Data and Identity Recoverability
Cyberattacks targeting Microsoft 365 continue to increase. Native protection tools may not cover every recovery scenario. Data loss, identity disruption, or downtime can severely impact business operations. Regulatory requirements often demand long-term data protection, audit-ready recovery processes, and clearer operational resilience.
CyberSentriq Backup & Recovery helps MSPs give customers confidence that their Microsoft 365 data and Entra ID configurations are protected, recoverable, and under control.
Microsoft 365 Data and Identity Protected Before Recovery Is Needed
CyberSentriq Backup & Recovery helps MSPs protect Microsoft 365 customer environments with automated cloud-to-cloud backup, independent storage, immutable protection, granular restore, InstantData™ recovery, malware detection, Entra ID backup, identity change tracking, audit logs, version history, and centralized reporting.
It gives SMB customers stronger confidence that their data, access settings, and identity configurations can be recovered after deletion, ransomware, compromise, misconfiguration, outage, or user error.
Part of a Broader AI-Native Cybersecurity and Data Protection Platform
Prevent
Reduce the everyday attack paths MSPs see most often: malicious email, unsafe browsing, risky user behavior, and cloud data exposure.
Protect
Safeguard users, communications, cloud data, business-critical systems, and customer trust.
Recover
Restore data and access quickly when deletion, ransomware, compromise, misconfiguration, or outage occurs.
Prove
Use reporting, visibility, and service evidence to show customers what is protected, what was stopped, and where risk is improving.
Backup and recover your data.
