Email archiving represents one of the simplest and most profitable recurring revenue opportunities available to MSPs. Providers that have not yet added email archiving to their managed services portfolio may be missing a valuable opportunity to increase monthly recurring revenue with minimal operational overhead.
Most organizations require secure long-term email storage to support federal, state, legal, and industry compliance requirements. While backups remain essential for disaster recovery and ransomware recovery, they are not designed for long-term email retention or efficient email search and retrieval.
Traditional mailbox backups are typically retained for limited periods and are intended to restore entire mailboxes or systems after data loss or corruption. As mailbox content constantly changes, backups alone do not provide the accessibility, search capabilities, or retention controls businesses need for compliance and legal discovery.
Email archiving solves this challenge by securely preserving email communications in a tamper-resistant archive that supports fast search, simplified eDiscovery, and long-term retention policies. For MSPs, this creates an opportunity to deliver additional customer value while strengthening security, improving compliance readiness, and generating predictable, recurring monthly revenue through a low-touch, easy-to-manage service.
Did You Know?
search limits with CyberSentriq email archiving
of business communication is email. Losing it disrupts operations and compliance.
of business communication is email. Losing it disrupts operations and compliance
of organizations face data loss. Archiving protects against deletion and insider risk.
Email archiving plays a critical role in long-term data protection and business continuity. Unlike traditional backups, which are designed primarily for short-term disaster recovery, email archives provide secure, searchable, long-term storage for business communications.
An email archive ensures email data is preserved, protected, and quickly accessible when needed. Organizations can reduce mailbox storage demands and improve mail server performance without permanently deleting important communications. While archived emails may not be accessed frequently, many businesses are required to retain them for years to meet legal, regulatory, and industry compliance requirements.
When specific emails are needed for audits, investigations, legal discovery, or customer requests, users can quickly search, recover, restore, or export individual messages without restoring entire mailboxes.
For most organizations, backup and archiving should work together as part of a complete email data protection strategy because each serves distinct operational and compliance purposes.
CyberSentriq email archiving has been purpose-built for MSP delivery. Designed as a true multi-tenant cloud email archiving platform, email archiving enables MSPs of all sizes to efficiently manage email archiving across multiple customer environments from a centralized platform.
Email archiving is highly scalable, supporting environments with up to 60,000 users while offering virtually unlimited storage capacity. MSPs simply license active users, making the platform predictable, flexible, and easy to scale alongside customer growth.
Security and performance are built into the platform architecture. Emails are protected with end-to-end encryption and securely stored in replicated, persistent storage on AWS S3. Message headers, metadata, message bodies, and attachments are indexed separately across distributed Apache Solr instances, while message deduplication helps optimize storage and improve search efficiency.
The result is fast, reliable archive performance at scale. Email archiving can process and archive up to 200 emails per second while delivering rapid search performance across large email datasets. For MSPs, email archiving provides a low-overhead, high-value service that strengthens compliance readiness, improves customer resilience, and creates predictable recurring revenue opportunities.
Cloud Email Archiving for MSPs
CyberSentriq email archiving helps organizations support compliance requirements across a wide range of regulatory frameworks, including HIPAA, SOX, eDiscovery, and Federal Rules of Civil Procedure (FRCP) requirements. Fast search and retrieval capabilities help reduce the time, complexity, and cost associated with compliance audits, investigations, and legal discovery requests.
Our email archiving solution has been designed to make email archiving simple and profitable for MSPs to deploy and manage. CyberSentriq engineers work directly with MSPs — and, where needed, their email service provider, to accelerate deployment and minimize setup complexity. In many cases, the platform can be operational the same day.
MSPs can choose between CyberSentriq-branded deployment or a fully white-labeled solution ready for their own branding and resale strategy. Flexible hosting options, API integrations, and centralized multi-tenant management make it easy to integrate into existing MSP service delivery and management platforms.
Because CyberSentriq email archiving is fully cloud-based, there are no hardware requirements or infrastructure management burdens. The platform is designed as a low-touch, “set-and-manage” solution with minimal ongoing administrative overhead.
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