Bring more of your protection service into one platform
Matthew Miller
Product Marketing Manager
Trusted by 3,000+ MSPs worldwide
The challenge
Consolidate the work your team does every day, one relevant service at a time.
The problem
An MSP manages overlapping vendors for email, backup, archiving, web protection and training, with separate consoles, invoices and support paths.
Why it happens
Customers add point products as needs arise, but the resulting service stack is rarely reviewed as a whole. Every renewal or incident crosses more operational boundaries.
If it stays unresolved
Technicians keep switching tools, commercial teams reconcile separate agreements, and the MSP spends more effort coordinating its service as the customer adds coverage.
How the products help
Sentriq brings adopted CyberSentriq products into one UI and shared identity layer. Cyber Manager moves between security and data protection views. The portfolio includes Unified Email Security, Microsoft 365 Backup, Machines Backup, Entra ID Backup, Email Archiving, DNS Security and Security Awareness Training, subject to the agreed package. Email Security brings frontline checks, inbox monitoring and remediation into one product; SAT offers automated campaigns and multi-tenant management. The API and supported partner integrations can simplify specific service workflows; bundle billing can simplify the commercial relationship where applicable. The MSP validates required capabilities, migration costs and technician tasks before replacing a point product.
Measure consolidation in technician steps
Vendor count is a useful starting point, but the stronger test is what happens to a real MSP task. How many logins, policy changes, tickets, invoices and support handoffs does it take to onboard a customer or resolve an incident today? Map the same task through the agreed CyberSentriq products and integrations. This reveals where the common UI and bundle simplify delivery and where a migration or external tool remains necessary.
Build the commercial case from those observed steps, subscription costs, renewal dates and migration effort. A staged move protects required coverage while your team proves the new workflow. For the MSP, the opportunity is to reduce avoidable administration and make service expansion easier to manage. For the SMB, the result is a clearer protection plan and a more direct route to the team accountable for the response. Neither outcome requires claiming that one platform replaces every tool in the customer's stack.
Start with a real customer requirement
Review the services due for renewal and identify the coverage the customer must retain. CyberSentriq's portfolio spans email security, DNS Security, email archiving, awareness training and supported backup and recovery workloads. Select the products that fit the customer's risk, requirements and package, then plan the migration around the service that will deliver value first.
Email Protection Built for MSPs
of spam, malware and malicious email blocked before it reaches the inbox
MSPs worldwide trust CyberSentriq to protect their customers
each user receives a unique, randomised phishing simulation
of cybersecurity expertise behind the CyberSentriq platform
Show how the common experience helps technicians
Sentriq provides a unified console for the adopted products. Cyber Manager lets technicians move between security and data protection views in one click; single sign-on and MSP identity-provider federation simplify access through a shared identity layer. Demonstrate the tasks your team actually performs, such as reviewing an email verdict, managing a protection policy or starting a supported restore. A live workflow gives you a better measure of reduced tool switching than a count of product logos on a slide.
Build a commercial case from your own numbers
Compare vendor subscriptions, technician effort, migration work and renewal timing. Where the agreed bundle provides one invoice and a common licensing measure, include those operational gains in the model. An API-first architecture and the public Developer Hub can help your team plan provisioning and connections with PSA and RMM tools; confirm the specific endpoints and workflows you need. Check the package, entitlements and migration scope before estimating margin or time savings.
For SMB customers, consolidation can mean a clearer protection plan and a more straightforward route to the MSP team responsible for delivering it.
A renewal review in practice
An MSP has separate email security, Microsoft 365 backup and archiving contracts approaching renewal. It maps each customer's required capabilities, retention and recovery needs to the proposed CyberSentriq package, then tests the technician workflows in Sentriq. The migration plan identifies any feature or integration that must be retained and a sensible sequence for moving customers. Only after that does the MSP compare the cost of licenses, administration and migration with the new model. This makes the consolidation decision credible to the service team and to the business owner.
